Services | Tawafq

1 – Annual contract system to save financial cost on the customer and release him from burden of periodic follow-up to provide maintenance for buildings, as the company will do everything necessary to maintain the equipment in excellent condition.

2 – On-demand system which provides the customer with professional technical support when needed all the time.

– To get maintenance services by correct technical methods specified by manufacturers of air-conditioning devices
– To use spare parts compatible with manufacturer's instructions and from reliable sources to maintain the device in condition of the agency
– To innovate new methods and means to provide high quality services
– In event of any complaint, customer service team will follow up and ensure that solutions are provided to the fullest
– To communicate with agencies and suppliers to provide air-conditioners and spare parts if there is a valid warranty on the devices
– Integrated maintenance and follow-up services for building air conditioning systems (compressors – external and internal fans – water pumps – external gas and radiator circuits – heat exchanger – cooling water treatment – cleaning files and internal units – replacing internal and external insulators)